Pharmacy Technician Associate Representative - CarepathRx

Job description

Start Date: TBD Shift: This role will require you to work 7 days on followed by 7 days off. With 11 hour working shifts between the hours of 4p EST and 8a EST. Wednesday - Tuesday. Overview: The Remote Pharmacy Technician ensures continuous coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This role helps optimize workflow, coordinates coverage during emergencies, and maintains detailed shift documentation. This position requires the ability to work overnights and/or weekends. Key Responsibilities: Monitor client coverage and assist pharmacists with order processing. Triage and manage high‑volume client calls. Provide basic technical support and coordinate with IT for advanced issues. Contact healthcare professionals to gather clinical or demographic information needed. Support workflow during downtime and help secure emergency shift coverage. Submit nightly shift reports. Qualifications: High school diploma required, bachelor’s preferred. National pharmacy technician certification. 1+ year institutional and 1+ year retail pharmacy technician experience. Strong communication, customer ser...