Senior IT Systems Engineer

Job description

Overview Steampunk is seeking a Senior IT Sytems Engineer to work with the Chief Information Officer (CIO) Team to support and manage internal IT infrastructure and personnel IT technology requirements as the company grows. In this position, you will be responsible for performing Tier II/Tier III troubleshooting for the Steampunk Support Desk. In addition, you will work with stakeholders to lead and implement complex IT projects through all lifecycles (requirements, engineering, test, etc);. Contributions: - Manage and oversee new computer technology used by Steampunk employees - Provide oversight for new hire orientations with new IT technology configurations, software, and remote access - Provide Tier II & Tier III troubleshooting for Steampunk technology hardware and software issues and escalate with IT team and vendors, as needed - Organize and monitor Steampunk technology assets in Azure Entra/Intune/Jamf and inventory applications - Lead IT projects to completion including requirements gathering, procurement, testing, deployment, and maintenance - Enforce Steampunk IT policies and configurations with all deployed IT technology - Document processes and knowledgebase articles f...