Concession Supervisor, Manchester

Job description

Company Description COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements. Job Description: As Concession Supervisor, you play a pivotal role in shaping exceptional customer experiences that not only drive sales but also foster an inspiring and welcoming store atmosphere. You lead by example, supporting the Concession Manager in delivering outstanding service and operational excellence. With your strong organizational and communication skills, you will energise and drive the team to create a shopping journey for our customers that are authentic, personalized, and engaging. Key Responsibilities: - Delivering an excellent customer experience through expert styling advice, good product knowledge, and an engaging store environment - Support the Concession Manager where needed - Interpreting sales data and collaborating with store leadership to optimize the commercial performance of the store - Leading and inspiring a team of sales assistants to consistently uphold exceptional service standards - Overse...