Technical Analyst I
Endava · US
Company Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
Job description
Company Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description: The Client Technologist provides tier 3 support for a large enterprise environment, encompassing a large remote user base, and has primary responsibility for client configuration, performance, testing, and security. Reviews and updates trouble tickets, which have been escalated to the Endpoint Management Group as well as Problem Management tasks. They create and disseminate technical knowledge via documentation to internal and external teammates. Required: Develop and implement solutions to complex Village issues/challenges, including those requiring extensive research, analysis, critical thinking, and collaboration with teams both internal and external to IT — 20%...