Welcome Desk Agent

Job description

NATURAL TALENT: Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. CURATING ORIGINALITY TAKES TALENT: W Brisbane located at 81 North Quay, Brisbane City is hiring a Part Time and Full Time Welcome Desk Agent. Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Welcome Desk Agent (Guest Service Agent) takes the initiative to deliver a wide range of services that guide guests through their entire stay. You will provide our guests with the ' W ' experience and surprise and delight them every moment you get. You must have a focus on Loyalty and Guest Service, and require experience in the following: - Experience in a similar role within a hotel environment - Experience with Opera property management system - Armed with smart solutions and a can-do attitude - Energised in a fast-paced environment - Excellent grooming and presentation skills - Ability to work a 7-day rotating roster with a minimum availability of three day...