Supv Dispatch & ECC

Job description

Company: The Berkshire Gas Company Department: Projects: Job Title: Construction Manager: Location: Pittsfield, MA: Work Model: Office and Field: The salary range for this position is dependent upon experience, ranging from $106,000 to $132,500. Job Summary: Responsible for the daily supervision and organization of assigned operations personnel in order to effectively and efficiently accomplish job tasks in line with departmental and company requirements. Supervises day to day gas operations field activities to drive greater efficiencies and performance of all dispatch and field employees. Key Responsibilities: - Supervises and monitors the performance of both union and non-union staff including issues related to sickness, discipline and work quality to ensure work is performed efficiently and effectively. - Ensures compliance with all Federal, State and Corporate regulations, policies, and procedures. - Is responsible for the execution of same day dispatching of emergency and non-emergency work, planned and unplanned work while ensuring optimal productivity and customer satisfaction. - Directs dispatchers to ensure proper staffing, minimize overtime, leak response and customer app...