Operations Manager

Job description

Camping World is seeking an Operations Manager for our growing team. What You’ll Do: Maximizes installation sales, installation fees and service fees through ensuring quality, timely product installations and repairs Supervises daily Service Department activities: Supervises shop personnel providing support with technical installations Trains employees on new products and safety procedures Monitors and reviews work schedules, customer letters and comments, technician productivity and labor control reports Tracks monthly departmental results: Reviews departmental budget with Service Manager to maximize installation sales and fees Assures productivity standards are met: Provides "cradle to grave" customer service May answer phones and provide assistance Maintains a safe work area for customers and coworkers Performs other miscellaneous duties as assigned May cross train to perform other duties What You’ll Need to Have for the Role: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals Ability to handle multiple tasks, plan and prepare work schedules for optimum coverage Ability to communicate in a professional and t...