Student Support Officer (Adelaide)

Job description

ABOUT STANLEY COLLEGE: Stanley College is a leading independent provider of Higher Education and Vocational Education and Training, delivering industry‑aligned, career‑focused education across campuses in Perth and Adelaide. We are committed to developing job‑ready graduates and fostering an inclusive, supportive workplace where our people can thrive. ABOUT THE ROLE: The Student Support Officer plays a key role in delivering high-quality, student-centred support services across the student lifecycle. This position ensures a positive student experience by providing timely assistance, supporting enrolment processes, monitoring academic progress, and contributing to a welcoming and professional learning environment. Key Responsibilities: - Provide end-to-end student support from initial enquiry through to ongoing academic assistance - Manage and respond to student enquiries in a timely and professional manner - Assist with online and face-to-face enrolments and onboarding processes - Monitor student attendance and academic progress, escalating concerns where required - Prepare and deliver student orientation sessions - Maintain a professional and supportive learning environment - Perf...