Team Lead 3rd Line Support (Dutch required)
Evondos Group · Zoetermeer, South Holland, THE NETHERLANDS
About Evondos Group Evondos Group is the European market leader in medication management, with over 500 employees working in the Nordics, UK and the Netherla...
Job description
About Evondos Group Evondos Group is the European market leader in medication management, with over 500 employees working in the Nordics, UK and the Netherlands. Evondos' services enable tens of thousands of people who require medication to receive support in proper medication use through our automatic medication dispensers. This improves and enhances patient safety and medication adherence. Evondos helps clients live independently in their own homes, reducing the pressure on home care services, allowing them to focus on more complex care needs. This is the role: This function ensures high‑quality and stable 3rd line support within Evondos. It safeguards the technical foundation of our hardware, embedded software, cloud components, and integrations, enabling reliable service delivery to thousands of clients. The Team Lead 3rd Line Support exists to solve complex technical incidents, drive technical quality, and lead an experienced 3rd‑line team. The role ensures that mission‑critical Medido systems remain stable, secure, and continuously improved. It bridges support, R&D, partners, and internal stakeholders to deliver dependable medication dispensing solutions. What you will do: ⚙️...