Terminal Manager

Job description

Description The Terminal Manager is responsible for directing and coordinating activities of terminal employees to provide cost-effective, timely, quality service to customers. This role includes resolving customer complaints, hiring and training new personnel, enforcing compliance with company policies, safety regulations, and governmental guidelines. The role requires the ability to work extended hours, including nights and weekends as necessary. Summary of Essential Job Functions: Financial and Operational: - Provide necessary planning, organization, direction, coordination, and control of daily shipping, receiving, maintenance, and other operational activities at assigned locations. - Establish measurable quality goals for the facility and track their success or failure. - Identify operations goals and perform activities necessary to achieve stated goals and objectives to support business growth and profitability. - Recruit, train, and manage drivers, tank wash, maintenance, dispatch, clerical, and other support personnel. - Provide ongoing management support for all assigned personnel, including scheduling, labor hours evaluation, and monitoring operational costs. - Develop an...