Full-Service Restaurant (General Manager)

Job description

Job Summary: The General Manager is responsible for leading all operations of a full-service diner, ensuring high-quality food, exceptional guest service, and effective team management. This role involves overseeing both front and back-of-house operations, managing budgets, developing staff, and maintaining a welcoming, efficient, and profitable business. Qualifications: - Oversee daily operations of the diner, including kitchen, dining room, and staff management. - Hire, train, and supervise front and back-of-house employees to maintain service and food quality standards. - Monitor guest satisfaction and handle any service issues or complaints promptly and professionally. - Manage labor, food, and operational costs in line with budget goals. - Ensure compliance with all health, safety, sanitation, and labor laws. - Maintain vendor relationships and manage ordering and inventory to ensure quality and cost control. - Schedule and coordinate staff to meet labor needs based on volume and service goals. - Uphold diner cleanliness, atmosphere, and brand presentation at all times. - Develop and implement marketing or promotional strategies to drive traffic and sales. - Create and maintai...