Dental Patient Services Representative

Job description

Description At Mendocino Community Health Clinic (MCHC), we’re all about making a positive impact. We’re a mission-driven team that values collaboration, inclusion, and showing up for the people we serve. When you join us, you’re not just doing a job, you’re making a difference. MCHC is seeking a Patient Services Representative (PSR) to join our Dental Department. As the first point of contact for dental patients, you play a critical role in creating a welcoming, organized, and supportive experience from check-in to check-out. This role is ideal for someone who thrives in a fast-paced environment, enjoys working as part of a care team, and is committed to providing exceptional customer service in a healthcare setting. What You’ll Do: We Offer a Cadillac Benefits Package - Welcome patients and visitors with professionalism, courtesy, and warmth - Schedule and manage patient appointments, including follow-up visits - Verify insurance eligibility and guide patients through financial assistance options - Assist patients with registration, forms, and use of the patient portal - Collect payments and maintain accurate financial records - Maintain and update patient information in the Elec...