Product Marketing Manager

Job description

About Assembled Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation — in-house agents, BPOs, and AI — in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $70M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work. The Role: We are looking for a Product Marketing Manager who's got storytelling skills for days and a hunger to make an impact. As a critical hire on the Marketing team (and 1 of 2 PMMs), you’ll be empowered to run when it comes to go-to-market strategy, product launches, sales enablement, persona development, competitive intel, and more. You’ll be expected to think like a GM and execute like an Olympian. This is a high-impact, high-learning role on a scr...