Restoration Technician

Job description

Established in 2016, Rainbow International of North Central Illinois offers home and commercial restoration and repair services. Our goal is to be recognized as a premier service provider, and hiring great employees is a key component in achieving this status. If you are committed to working hard, providing excellent customer service and want to work for a company that rewards your performance while treating you with respect, we want you on our team! As a Restoration Technician, you are responsible for creating a great first impression with the customer. A commitment to excellent customer service is essential. Communication with customer and team members, an attention to detail and technical knowledge are all required to be successful at Rainbow International of North Central Illinois. Specific Responsibilities: - Respond to new jobs and initiate mitigation protocols according to IICRC standards and Rainbow International's processes - Communicate with customers about scope of work and establish expectations. - Obtain necessary documentation (Photos, Work Authorizations, Certificate of Completions etc.) - Update all job files with loss information daily - Maintain all company restor...