MPCI Supervisor

Job description

Essential Job Duties and Responsibilities: - Coordinates the work of department personnel by planning and directing work assignments, interpreting and communicating policies and procedures to department staff, recommending personnel actions (for example, promotions, disciplinary actions, etc.) - Develops and organizes the workflow through the department. Monitors processing deadlines and work output of the department to ensure that processing deadlines are met. - Trains new and existing staff about department procedures, programs and system changes. Monitors work performance of staff to ensure that company procedures are followed. - Analyzes and resolves work problems and assists staff in solving work problems. - Informs supervisor and management personnel of status and concerns of department. - Monitors new software releases and upgrades to ensure proper use and utilization. - Coordinates the updating and maintenance of procedure manuals and guidelines. - Coordinates and supervises the underwriting and processing of complex and difficult policies. - Coordinates the review of insurance applications and other policy forms and documents to evaluate, classify and rate insurance covera...