Client Intake Coordinator (Contact Centre)

Job description

Acacia Connection is an Employee Assistance provider that is making a difference to the lives of thousands of employees and their immediate families in the area of mental health. We provide high quality, exceptional counselling services and assistance to individuals who have personal and/or work-related issues that may impact their wellbeing, work performance, safety, individual and workplace morale and psychological health. Are you passionate about providing exceptional client support and making a meaningful impact? Acacia is looking for dedicated individuals to join our Client Experience Team, the first point of contact for individuals seeking support. What We Offer: Meaningful work within a supportive team – what we do matters! We make a REAL difference in people’s lives Inclusive, open and supportive workplace culture with a genuine commitment to diversity and inclusion Comprehensive training and education including access to a suite of over 100,000 learning modules Opportunities for growth and development with training programs, mentorship, career pathing, cross-functional projects, a ‘feedback’ culture, and more! Earn purchase-points to spend in the benefits store and cashbac...