Customer Service Support with Native Swiss German

Job description

Department: Customer Service Swizzonic Location: Office located in Barcelona, Spain or full-remote Responsibilities: the values of the company and website creation tools. Accompany the customer until his questions are fully answered products and/or telephone - Establish a relationship of trust with every customer who contacts us, representing - Provide first level support on domains, email, hosting, dedicated and virtual servers - Detecting the needs of our customers, advising them on the purchase of new - Commercial attitude - Follow up with customers in need of support and technical assistance by email, chat - Escalate queries that cannot be resolved to the second level support team We offer: sector thanks to our technical training courses Requirements: helpdesk. If you don't have experience, that's fine, but you must have related studies and/or a clear customer orientation and attitude to compensate for it autonomously in a highly collaborative environment - We offer a stable position, close and friendly environment - Continuous learning, so that you are always up to date with what's happening in our - Health insurance - If you prefer to work from home no problem, we do remote w...