Customer Service Representative

Job description

The Position: We are looking for a High Energy Customer Service Representative to join the team at Bitterroot Disposal. Previous waste experience would be a huge plus ! This position is FULL-TIME and the schedule is Monday - Friday 8:00AM - 4:00PM. Starting wage is $20.00/hour. We also offer great family benefits, 401k with a company match, paid vacation, etc. DUTIES AND RESPONSIBILITIES: - Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems . - Interviews customers and records interview information into computer for customer service , talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service. - Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders. - Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient. - Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements an...