Digital Service Portfolio Manager - Aftersales

Job description

Shape the future of digital aftersales a nd play a key role in the energy transition . Your team: At BDR Thermea Group, we are on a mission to decarbonize heating and cooling through energy-efficient HVAC solutions. Within our Business Area Aftersales, you will join an international and forward-looking environment where digital innovation is rapidly becoming a key driver of service excellence, customer experience, and growth. You will collaborate closely with global aftersales leaders, commercial and service teams, IT, and digital experts—bridging strategy and execution across multiple regions. This is a highly collaborative role where your ability to bring people together and create momentum will be key. Your role: As Digital Service Portfolio Manager – Aftersales , you define, shape, and scale our global digital service portfolio. You translate strategy into scalable digital propositions that: Enhance customer experience Improve service efficiency: Unlock new recurring revenue streams: You act as the bridge between business, product, and technology , ensuring the right initiatives are prioritized , delivered, adopted, and continuously improved. This is a hands-on, impact-driven r...