Spanish Bilingual: Customer Experience (Social-First Customer Care Specialist)

Job description

Company Description Spanish Bilingual | Social Media | Customer Service | Community Manager | Global team | Remote | Portugal BE PART OF OUR GLOBAL TEAM AND MAKE AN IMPACT HERE AT BRICKBRANDS!: BrickBrands is in the business of providing 24/7 brand protection, positive brand sentiment and overall increased customer engagement in various languages and cultures. BrickBrands is a fast-growing company offering a lot of opportunities and valuable learning experiences that open doors for talented individuals to be a part of our global team. We embrace and promote diversity and inclusivity, the first step in building better relationships and conversations. Thus BrickBrands is always on the lookout for self-starters with the passion to excel and to join us in our mission: Create opportunities for brands and communities to speak. Job Description: Summary of the Role: As a Social-First Customer Care Specialist, you will be the first point of contact for users across social channels (public comments and DMs) and email. You’ll support customers of a leading digital subscription-based product suite and help maintain a positive brand presence by responding to customer questions, resolving issues...