Senior Rental Representative

Job description

Position Summary: A Penske Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will provide front line contact with prospects, manage a large fleet of vehicles, match vehicle demand with availability, coordinate all aspects of customer's accounts and ensure complete customer satisfaction in a fast paced environment. This position will be located at the Penske facility at 14661 Merser Road in Eden, MD. Major Responsibilities: Qualifications: • At least 1 year of customer service experience required• Sales experience (retail, consumer, B2B) preferred• High School diploma or equivalent required• Some college or Bachelors degree preferred• Ability to work at least one day on weekend required• Basic computer skills including Microsoft Word, Excel, Outlook required• Customer service skills, dealing with people, flexibility, phone skills, team player• Valid drivers license required• Regular, predictable, full attendance is an essential function of the job• As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be...