Technical Engineer - Senior

Job description

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available. Overview: We’re looking for a Level 3 Technical Support Engineer witch represents the highest technical escalation level in Telecom Support. The new team member must handle most complex, critical and non - standard network issues, that cannot be solved at level 1 or level 2. Responsibilities: Requirements: - Provide Level 3 (advanced) support for Open Scape platforms (hardware terminals, software clients, and associated servers). - Diagnose, troubleshoot, and resolve complex SIP and VoIP communication issues including call...