Business Intelligence Engineer, North America Transportation Services

Job description

Are you excited about how information insights can bring value to our transportation team. We are looking for a self-driven, insightful, results-oriented Business Intelligence Engineer to join the North America Transportation team. Our team mission is to drive improvements to customer experience, performance, and cost across Amazon’s transportation systems, from initial delivery promise to final delivery to our customers. This is a tremendous opportunity for Business Intelligence Engineers who want to develop new and innovative ways of interacting with and interpreting business key performance indicators, and shape the future of Amazon Transportation systems. Key job responsibilities: - Build and maintain reports, dashboards, and data sets using SQL, AWS Redshift/S3, and visualization tools such as QuickSight or Tableau, with guidance from senior BI engineers. - Support the creation and monitoring of transportation metrics related to delivery cost and customer experience, escalating anomalies and findings to senior team members. - Perform data gathering, analysis, and validation to answer specific business questions from program owners, following established analytical approaches....