Lounge Agent

Job description

Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? Lounge Agents welcome guests into the Wingtips Airport Lounge, arrange for special services, and assist with any questions. The goal is to make each guest feel special by delivering exceptional customer service, making them eager to return. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record . As we continue to grow, we only look for the best in the industry. AGI employees should apply at https://agi.aero/ under lounge agent STL. AGI IS AN EQUAL OPPORTUNITY EMPLOYER. - Provide friendly and professional service to guests, communicating with them by name whenever possible. - Offer amenities to guests as needed. - Respond to guest requests for assistance or information on Airport/Airline ope...