Restoration Specialist
NiSource · Mansfield, Ohio, US
Job Summary Manage and execute the activities associated with construction and operations restoration in accordance with all applicable requirements, ensurin...
Job description
Job Summary Manage and execute the activities associated with construction and operations restoration in accordance with all applicable requirements, ensuring safe, reliable service to customers in an efficient, economical manner. Coordinates with leaders, managers, field operations, front-line leaders, scheduling leaders, and engineers to ensure cost-effective restoration. Holds internal crews and external contractors accountable and works with management to resolve as necessary. Essential Functions: - Coordinates with the coordinators, municipalities, and contractors on the timeliness of our restoration repair - Performs field Q&A of the restoration process (I.e. backfill materials, compaction, concrete/asphalt materials, seed, sod, landscaping, etc.) - Takes the lead on investigating, resolving and responding to customer restoration concerns/complaints - Fosters and promotes valued relationships with government entities, industry associates, company affiliates, contractors and customers - Collaborates with field operations/construction services, field operations leaders, construction leaders, and construction managers to ensure internal/external crew efficiencies are achieved -...