IT Services Help Desk Technician - Part Time

Job description

Replies within 24 hours Benefits: Company Overview NerdsToGo is a rapidly growing technology-based service company with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers, demystifying technology and making it accessible for all. Job Summary We are seeking a part-time IT Services Technician to join our team, working 20-30 hours per week during business hours. This role will focus on providing high-quality customer service and technical support to our residential and small business customers. The technician will have the ability to work independently and be capable of managing a variety of technical tasks and responsibilities. - 401(k) - Bonus based on performance - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance Responsibilities: - Consult with customers in-store, over the phone, and on-site at their business or residence to provide advanced solutions that best fit their needs - Maintain a positive, empathetic, and professional attitude toward customers at all times - Perform PC and...