Branch Manager

Job description

Title: Branch Manager Reports to: Director of Sales and Member Experience Supervises: Assistant Branch Manager, Concierge, Member Services Representative Status: Exempt: Objective: The Branch Manager is responsible for planning and directing all branch-related activities that affect the public relations and corporate image of the Credit Union. This high-contact sales and leadership position requires the ability to deal effectively with members and associates in person, by telephone and in writing along with the ability to work in a fast-paced and results-driven environment. Duties and Responsibilities: - Coordinate, supervise and effectively schedule the branch office staff and their daily activities in servicing the membership - Assist members with any service or sales related activities to ensure they enhance the financial lives of the members they serve - Lead, motivate, coach, and develop the sales staff - Provide consistent and ongoing support to the sales staff - Monitor sales activity of the Credit Union and administer sales incentive programs - Maintain and improve the quality of the Credit Union’s financial products and services - Maintain employee time records and report...