Clinic Receptionist

Job description

HealthPartners North Suburban Family Physicians has an exciting opportunity for a 1.0 fte Clinic Receptionist to join our team! The role will work primarily at our Roseville clinic but may be asked to float to our Hugo or Lino Lakes clinics as well. The position will have a 4-week rotating schedule including: Week 1: Monday 9:30am – 6pm Tuesday 8:30am – 5pm: Wednesday 8:30am – 5pm: Thursday 9:30am – 6pm: Friday 8:30am – 5pm: Week 2: Monday – Friday 6:30am – 3pm Week 3: Monday – Friday 8:30am – 5pm Week 4: Monday – Friday 7:55am – 4:25pm In addition, this position includes being on call at Hugo Urgent Care every sixth weekend. Each on-call shift pays $75 per weekend. The Clinic Receptionist is vital point of contact for a patient entering the North Suburban Family Physicians clinics. The role is responsible for a variety of duties including checking patients in for their appointments, taking co-pays, verifying information, making appointments, and providing customer service to patients and visitors. Additional responsibilities include: Providing customer service to each person by: - Putting the patient first at every opportunity - Listening to understand each patient - Showing conce...