Claims Handler

Job description

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Summary: - To deliver an exceptional customer experience. - To handle claims in an efficient, pro-active and customer- focussed manner. - To be an ambassador of the Howden Claims Division. - To embrace and embody our CARE & FOCUS values and positively promote our proposition to Clients, Colleagues and Suppliers. Key Responsibilities: - Handle claims cradle to grave on both a delegated and non-delegated basis. - Ensure an exceptional claim service is delivered to each and every Client. - Deal with phone calls...