Service Delivery Manager

Job description

The opportunity: Kinetic is seeking an experienced Service Delivery Manager to lead depot operations, drive safety and service performance, and develop high-performing teams. This an opportunity to make a genuine impact within a growing national business that keeps communities connected every day. You'll be involved in: - Aligning your team to business values and objectives through active and inclusive leadership - Collaborating with different divisions of the business to drive efficiencies and positive change, improve service delivery, streamline processes and perform data analysis for reporting - Engaging with all staff to maintain strong relationships and promote a positive and collaborative/supportive work culture - Monitoring performance against budget and proactively working to implement strategies that address any issues - Ensuring a high standard of safety and presentation and completing a variety of compliance and auditing tasks to identify areas of improvement - Monitoring adherence to organisational policies, procedures, rules and regulations and taking remedial action through performance management The boxes you'll tick: - A connection with our values – Passion, Integri...