Operations Support Specialist

Job description

At SendaRide, our mission is simple but powerful: Empower individuals so they can transform their lives, their families, and their communities by providing exceptional transportation services for those who need it most. We service communities where dependable transportation can be life changing, and we take pride in raising the bar in an industry often defined by inconsistency and poor service. Every ride matters. Every interaction counts. What We Offer: Salary: $15–$17 per hour: Benefits: Medical and 401(k): Paid Time Off: Schedule: Full Time (Transportation services operate outside standard hours, so occasional early mornings, evenings, or weekends may be required) Position Overview: Operational excellence drives our success. As an Operations Support Specialist, you will play a critical role in maintaining seamless trip execution, billing accuracy, and client satisfaction. You will be the primary point of contact for our broker clients, ensuring that every trip meets expectations while supporting internal teams and independent Guides. This role is essential to SendaRide’s operational success and client satisfaction. This is a fast-paced role where accuracy, accountability, and ad...