Service Delivery Manager Contract

Job description

Service Delivery Manager - 12 Month Contract We're The Restaurant Group (TRG for short) and we're one of the UK's biggest hospitality businesses. Were a significant player in the UK casual dining market, operating nearly 300 restaurants and pubs including wagamama, Barburrito, and Brunning & Price. Our diverse portfolio of brands provides something for everyone, and we are proud to be TRG. Manage the day-to-day I.T operations delivered to restaurants and head office, pro-actively improving on processes & procedures, creating efficiency, and improving the service to our customers. Ensure operations and head office teams benefit from good, fit for purpose and stable solutions. Key Responsibilities: - Build close relationships and work alongside stakeholders, executives and senior managers acting as the ‘go-to’ person for all I.T operations ensuring the I.T services meet the needs of the business - Responsible for restaurant and head office technology ensuring its availability for our customers whilst managing a heavily outsourced I.T environment - Member of change authority ensuring changes cause minimum disruption to the business, stepping into the change manager role where necessar...