Student Services Assistant

Job description

- Be the first point of contact supporting students through their university journey. - Deliver high‑quality, empathetic service in a people‑focused, student‑centred environment. - Interviews are scheduled for Monday 8th June. If you are shortlisted, you will receive an email confirmation with further information. - Full-time (1.0 FTE) appointment on a fixed term basis until 14/1/2027. - Base salary range: $77,205 – $82,011 p.a. (pro-rata) plus 17% superannuation. About the area: Student Life sits within the University’s Education Portfolio and plays a central role in delivering a high‑quality, inclusive student experience. The Student Offices team provides front‑line student advisory and administrative services, supporting students from enrolment through to progression and graduation. Working closely with academic areas, central administration and student‑facing partners, the team ensures students receive timely, accurate and compassionate support across the student lifecycle. About the opportunity: - Provide a consistently high level of customer service to students, staff and prospective students across face‑to‑face, phone and digital channels, resolving enquiries efficiently and...