Marketing & Customer Experience Coordinator

Job description

Replies within 24 hours Benefits: SERVPRO of Brunswick is seeking a driven and organized Marketing & Customer Experience Coordinator to support marketing initiatives across three franchise locations while serving as a key point of contact for residential restoration clients. This dual-function role is ideal for a detail-oriented professional who thrives in a fast-paced environment and is equally comfortable crafting compelling content and communicating with customers during what are often stressful situations. - Competitive salary - Training & development Key Responsibilities: Marketing & Brand Management: - Develop and execute social media content across platforms (Facebook, Instagram, LinkedIn, Google Business, and TikTok) for three franchise locations - Maintain consistent brand voice and visual standards aligned with both SERVPRO corporate guidelines - Create content calendars, campaigns, and promotional materials to support lead generation and community engagement - Monitor analytics and report on social media performance, engagement, and reach - Coordinate with franchise owner to align marketing efforts with operational capacity and seasonal demand - Support local SEO efforts...