Transportation Coordinator

Job description

Description Advanced Pain Care is hiring a Transportation Coordinator, to assist with the scheduling of patient transportation to and from APC locations. Job purpose: - Coordinate transportation arrangements for patients undergoing procedures at the ASC, and surgical post op appointments. - Schedule patient rides through the Uber Health online dashboard. - Document transportation details and scheduled pickup times accurately within the Athena system. - Conduct reminder calls/text to patients the day prior to their scheduled transportation. - Monitor and respond promptly to transportation-related emails. - Actively monitor the Uber Health dashboard for no-shows, delays, or ride issues and contact patients to confirm ongoing transportation needs. - Run weekly reports to verify that all eligible patients scheduled in Athena are appropriately scheduled within the Uber Health system. - Manage and respond to all four ASC Uber Health communication chats throughout the day, alongside the occasional clinic chat needs. - Coordinate discharge transportation for ASC patients by arranging rides home promptly at the time of discharge. - Answer phone calls from patients, and internal calls regard...