Manager, Listing Partner
Opendoor · Miami, Florida, US
The Listing Partner Manager leads a team of licensed Listing Partners (LPs) who serve as the single point of contact for buyers' agents from offer through cl...
Job description
About the Role The Listing Partner Manager leads a team of licensed Listing Partners (LPs) who serve as the single point of contact for buyers' agents from offer through close on Opendoor-owned resale homes. You'll be responsible for hitting market-level sales and experience targets by coaching LPs on negotiation, pipeline management, and escalation discipline, while partnering cross-functionally with Pricing, Homes, Title & Escrow, Brokerage, and Product/Tooling to remove friction from the resale process. If you thrive in a metrics-driven, high-volume environment, love coaching sales talent, and are excited to shape the future of Opendoor's resale business, this role is for you. What You'll Do: Team Leadership & Performance: - Lead, coach, and develop a team of Listing Partners to deliver against a balanced scorecard, including: COEs, Conversion, Pend-to-Close (PTC), Net Proceeds vs RTP, PP vs LP (negotiation loss), Fallthrough rate, BRN spend, SLA adherence, CSAT, Title attach - Run regular 1:1s, call reviews, and file audits to provide clear, actionable feedback and document strengths and development areas - Own performance management for your team (goal setting, calibration inp...