Associate Financial Services Representative (hybrid)

Job description

Job Description The Associate Financial Services Representative will be an exceptionally customer focused individual that will provide information, fulfill customer needs, and tailor our services to create an easy and seamless servicing experience. Job Responsibility: 1.Assists in the verification of insurance benefits for services prior to admission. 2.Obtains timely pre-authorization for all outpatient and inpatient services. 3.Create flawless experiences for our customers by addressing customer inquiries and resolving service issues that include but are not limited to: researching and analyzing accounts receivable and outstanding balances, negotiating and advising on the collection of overdue bills and payment plans, collecting overdue payments, understanding financial assistance offerings, managing and resolving customer disputes. 4.Helps in coordinating inpatient billing. 5.Provides support for all finance issues and ensures that activities occur in compliance with appropriate regulations and contractual obligations. 6.Assists in patient billing and maintaining pertinent records as required for maintenance of certification. 7.Helps in coordinating with nursing staff in plannin...