Energy Storage Technical Support Engineer

Job description

About the role Engineers required for the entire UK region. BYD is seeking Technical Support Engineer to cover various energy storage site locations across the UK. This role is responsible for reporting to the UK Regional Aftersales Manager. The Technical Support Engineer will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on BYD energy storage units across various client locations within the UK. Tasks & Typical duties/responsibilities: Maintain BYD Energy Storage Systems to a high standard by carrying out annual PPM checks, annual capacity tests and reactive works Responsible for working in a safe manner at all times Provide phone support and remote diagnostics to customers Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips Troubleshoot equipment located at customer sites Perform start-up and commissioning services at customer locations (SAT) Assist the in-house system engineering group in product development and/or project work Provide suggestions based on field experience, to improve the products Pr...