Switchboard-5

Job description

POSITION SUMMARY: The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk / Switchboard. EXPERIENCE/QUALIFICATIONS: - Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. - Answers and directs incoming phone calls in a prompt, friendly and outgoing manner. - Handles customer and associate questions and requests. - Distributes applications to prospective new associates. - Coordinates and schedules appointments for Management. - Files, copies and performs other clerical assignments as needed. - Maintains associate bulletin boards; insures they are current; posts schedules. - Remains familiar with store layout. - Remains knowledgeable of all product. - Remains aware of advertised sales, special events and store layout. - Keeps work area clean, neat and well stocked with supplies. - Follows all Company Policies and Procedures. - ALL OTHER DUTIES AS ASSIGNED - Minimum Degree Required: High School diploma or equivalent experience KNOWLEDGE, SKILLS, AND ABILITY: - Ability to calculate figures such as discounts and make change to customers - Ability to communicate in...