Client Support Associate

Job description

Company Description Park 6 Logistic is a forward-thinking logistics and operations company committed to delivering efficiency, reliability, and innovation across every stage of the supply chain. With a growing presence in key markets, we focus on optimizing performance through smart systems, strong partnerships, and a results-driven mindset. Our team thrives in a collaborative environment where ideas are valued and professional growth is actively supported. Job Description: We are seeking a detail-oriented and service-driven Client Support Associate to join our Boston team. In this role, you will act as a key point of contact for clients, ensuring their needs are met with professionalism and efficiency. You will support daily operations, coordinate communication, and contribute to delivering a high-quality client experience across all touchpoints. Responsibilities: - Serve as the primary liaison between clients and internal teams - Respond to client inquiries in a timely and professional manner - Monitor and manage client accounts to ensure satisfaction and retention - Coordinate logistics updates and communicate status reports clearly - Assist in resolving client concerns and esca...