Customer Service Representative I

Job description

An Amazing Career Opportunity for a Customer Service Representative I!! Location: Austin, Texas: Job ID: 47085: The Customer Service Representative I is a vital member of HID Global’s North American Physical Access Control Solutions (PACS) division, based in Austin, TX. This role serves as the primary point of contact for customers, providing timely, professional support while ensuring a high-quality customer experience. The position requires close collaboration with Sales, Order Management, and other internal teams to resolve inquiries and support order fulfillment. The Customer Service Representative I plays an essential role in maintaining strong customer relationships and supporting business operations through accurate documentation and proactive problem-solving. Who are we?: HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo Physical Access Control Solutions (PACS): HID Physical Access Control Solutions (PACS)...