Team Lead, Global Vigilance Writing

Job description

Job Description: The Team Lead, Global Vigilance Writing is a hands-on technical leader serving as a post-market vigilance (reportable event) and surveillance subject matter expert and representative. This role will provide direction to individuals who are responsible for the assessment, follow-up, coding, and vigilance activities for complaints determined to be reportable for the US FDA and other countries. The role requires strong organization skills, attention to detail while working in cross functional teams to accomplish departmental and company goals. Key Responsibilities: Mentor and help develop direct reports through yearly/quarterly reviews, weekly meetings, and daily interactions. Support a positive culture with clear communication regarding goals and objectives Provide leadership to team members, including but not limited to, training support on process and procedures. Provide coaching and feedback in accordance with company SMART goals. Establish / Track daily team metrics to ensure performance targets are achieved. Approve / Sign-off work of direct reports and other team members. Provide input to management to define reports/dashboards to identify delinquency or backlo...