Member Correspondence Lead

Job description

Careers with Impact More than one million Australians trust us with their money, and that trust shapes how we work every day. Our members sit at the centre of everything we do, guiding our decisions and the impact we strive to make. We’re looking for people who are purpose-driven and accountable, who value inclusion and collaboration, and who are proactive in managing risk to protect our members’ long-term outcomes. In return, you’ll be part of an organisation where your work contributes to strong returns, real-world impact, and a culture that reflects the communities our members serve. Bring your authentic and passionate self to this exceptional role #careerswithimpact Join HESTA’s GROW Partnership team in a high-impact Member Correspondence Lead role, where you’ll take ownership of member, employer, and adviser communications across various channels. This is your opportunity to shape how we communicate with our members – ensuring every interaction is clear, compliant, and delivers a seamless experience. You’ll also play a key role in supporting our End of Year Program, helping deliver essential regulatory and operational outcomes. What You’ll Do: Lead end-to-end correspondence de...