Customer Service and Executive Support Specialist
NielsenIQ · Chicago, Illinois, US
Company Description R26_0006595 We are seeking a dedicated and dynamic individual to join our corporate headquarters team as a Customer Service and Executive...
Job description
Company Description R26_0006595: We are seeking a dedicated and dynamic individual to join our corporate headquarters team as a Customer Service and Executive Support Specialist. This role is pivotal in ensuring exceptional customer service, engaging visitor experiences, and providing comprehensive support to our executive team. The ideal candidate will possess strong collaboration skills and a passion for delivering outstanding service. This is a onsite position for anyone currently living in the Chicago, IL area. Work schedule: 7:30 am to 4:00 pm. 30 minute lunch. Must have flexible hours if need changes, 40 hours per week, evenings as needed travel as needed but rare. Job Description: - Customer Service Excellence: Provide top-tier customer service to clients, partners, and visitors, ensuring all interactions are handled professionally and efficiently. - Visitor Engagement: Greet and assist visitors, ensuring a welcoming and informative experience. Manage visitor logs and coordinate with relevant departments for seamless visitor interactions. - Executive Support: Assist executives with scheduling, travel arrangements, meeting coordination, and other administrative tasks. Ensure...