Technical Implementations Consultant

Job description

At Lendio, our mission is to fuel the American Dream by making small business loans easy. We are looking for a Technical Implementations Consultant to join our team. In this role, you will be the primary technical bridge between our partners and our platform, ensuring that lenders and affiliates can successfully integrate with Lendio’s suite of SaaS products and APIs. You will navigate complex technical environments, troubleshoot integration challenges, and manage projects that directly impact the success of our partners. What You Will Own: Product Expertise: Serve as the subject matter expert for Lendio’s SaaS products and the Lendio API across all use cases. Technical Consultation: Work directly with lender and partner technical teams to resolve integration hurdles and provide architectural guidance. Issue Management: Research, resolve, or coordinate the resolution of issues discovered or reported by partners; record, monitor, and report on these issues through to completion. API Quality Assurance: Test and monitor API connections generally and on a per-client basis to ensure high availability and performance. Defect Tracking: Identify and validate bugs or other defects, reportin...