Case Management Options Counselor

Job description

Description The Options Counselor practices a person-centered approach to case management - assisting older adults who seek supports and services to live independently. Duties include visiting individuals in their homes, identifying the options available in the community to meet the person’s need, facilitating access to and monitoring whether the service was obtained, completing detailed and timely documentation, and coordinating with other providers or care givers. Most of the work is field based with frequent travel to homes throughout our service area. Reports directly to the Long Term Care Supervisor. TYPICAL TASKS: · Works with individuals to identify needs, preferences, values and circumstances. · Counsels individuals about available options that may meet the identified need(s). · Refers, links, and advocates on clients’ behalf to obtain community resources, as needed, and follows up with client to determine whether service was obtained, and need met. · Plans, prioritizes, and schedules work activities according to urgency of situation, workload, and applicable deadlines. · Collaborates with other agencies, health care providers, and community resources to facilitate referral...