Systems Administrator (Windows)

Job description

Overview SYSTEMS ADMINISTRATOR (WINDOWS) (RDTE): Bowhead seeks a Systems Administrator (Windows) to provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program in Dahlgren, VA at the Naval Surface Warfare Center Dahlgren Division (NSWCDD). Responsibilities: The Systems Administrator will be responsible for: - Answering questions about installation, operation, configuration, customization and usage of assigned products installed on Windows 10 Computers. - Applying advanced diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. - Specific support consists of troubleshooting hardware, software, and network related issues encountered by users. - Hardware support includes, but not limited to Intel x86 based PCs, overhead projectors, soft boards, telecommunications, laser and inkjet printers, scanners, and Common Access Cards (CAC). - Software support includes, but not limited to Windows operating systems currently supported by Microsoft, Microsoft Office Suite, and various specialty engineering and scientific development tools. - Installation of new software release...