Private Wealth Program Manager

Job description

The Program Manager for Citizens Private Wealth is responsible for leading and executing strategic initiatives that enhance the Private Wealth platform, improve client experience, and drive consistent sales and investment execution across the organization. This role operates at the intersection of Wealth Leadership, Private Banking, Commercial Banking, Operations, Technology, Compliance, and Sales Enablement. The Program Manager ensures that key business priorities — including platform enhancements, operating model evolution, CRM optimization, partnership integration, and incentive alignment — are delivered on time, within scope, and aligned to Citizens’ broader enterprise strategy. This individual acts as a central coordinator and strategic driver, ensuring Private Wealth initiatives are implemented with discipline, transparency, and measurable impact. Key Responsibilities: 1. Strategic Program Leadership 2. Operating Model & Platform Execution 3. Sales & Advisor Enablement 4. Partnership Integration (Enterprise Alignment) 5. Incentive & Performance Management Support 6. Governance, Risk & Compliance Coordination 7. Executive Communication & Reporting - Lead end-to-end delivery of...