Manager, Market Development
U.S. Renal Care · Plano, Texas, US
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned - Facilitates patient census growth by providing superior...
Job description
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned - Facilitates patient census growth by providing superior customer service and admission support to referral sources and admission support to referral sources and patients. - Conducts one on one contacts with patients identified for admission to USRC facilities in order to market our services and facilitate admissions. - Facilitates and coordinates the admission process for all patients being referred for Dialysis Services and provides outreach to hospitals and physician offices in the defined market to facilitate a timely admission. - Collaborates with physicians and hospitals to obtain information necessary for outpatient placement, - Escalates admissions issues and problems according to the established procedures to ensure timely resolution. - Works with dialysis facilities to accommodate shift requests as appropriate. - Builds and maintains knowledge of insurers, payor groups, MSOs, and other referral sources within the assigned market. - Develops and maintains an extensive knowledge of the dialysis business and the support services provided by the clinics within the assigned mar...