Technical Support Engineer 2 (Commerce IT)

Job description

Full Time| Thursday-Sunday 4:00PM-2:30AM| 100% Onsite Weekly Earned Wage Access is an option for this position. Job Purpose or Objective: Technical Support Engineer 2's job is to provide advanced technical support for all technology-related operations, contributing to the success of the organization's goals and strategic objectives. The Technical Support Engineer 2 will offer comprehensive technical assistance, which includes managing, maintaining, and optimizing critical functional areas, such as applications, tools, and hardware resource. Primary Tasks: 1. Applies company policies and procedures to complete routine tasks. 2. Follows industry best practices and standard operating procedures to analyze and troubleshoot incidents and service requests. 3. Contributes to and follows detailed instructions for defined processes on most work. 4. Collaborates with cross-functional technical resources to complete project tasks and provide day-to-day support. 5. Build stable working relationships with internal stakeholders. Leverages influence to advocate for stakeholder needs. 6. Build, deploy, and maintain applications, patches, security fixes, automation, and support tools to the Choctaw...